Privacy policy

Last Updated: October 29, 2026

At Rosavique, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, browse our clothing collections, or make a purchase.

By using our website, you acknowledge the practices described in this policy, subject to any consent requirements and rights provided by applicable law.

1. Information We Collect

We may collect the following categories of information when you interact with our website.

Personal and Contact Information

When you place an order, contact our customer service team, or submit information through our website, we may collect your name, email address, phone number, billing address, shipping address, and other details necessary to provide our services.

Order and Transaction Information

We may collect information about your purchases, including the products ordered, order history, payment status, shipping details, refund requests, and customer service communications.

Payment transactions are generally handled by third-party payment processors. The payment information they collect is subject to their applicable privacy and security practices.

Device and Usage Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, referring website, and interactions with our website.

Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to support website functionality, remember preferences, analyze website traffic, improve the shopping experience, and, where applicable, measure advertising performance.

2. How We Use Your Information

Rosavique may use collected information for the following purposes:

  • To process, confirm, fulfill, and deliver your orders.

  • To process payments, returns, refunds, and exchanges.

  • To communicate order confirmations, shipping updates, and important service information.

  • To respond to customer inquiries and provide customer support.

  • To maintain, operate, and improve our website and product offerings.

  • To detect suspicious transactions, prevent fraud, and protect website security.

  • To understand customer preferences and evaluate website performance.

  • To provide promotional communications where permitted by law and, when required, with your consent.

  • To comply with applicable laws, regulations, and legal obligations.

We use personal information only for purposes consistent with this policy and applicable law.

3. How We Share Your Information

We do not sell your personal information for money. We may disclose information to the following categories of recipients when reasonably necessary for our business operations or as permitted by law.

Service Providers: We may share relevant information with website hosting providers, ecommerce platforms, payment processors, shipping carriers, customer service providers, and other companies that help us operate our store.

Analytics and Advertising Providers: Where applicable, we may share certain online activity or device information with analytics and advertising partners to understand website performance and measure marketing campaigns. Some disclosures may be considered targeted advertising, sharing, or selling under certain privacy laws, even when no money is exchanged. Where required, we will provide applicable notices and choices.

Legal and Regulatory Authorities: We may disclose information when required by law, legal process, or a valid governmental request, or when necessary to protect our rights, customers, or business.

Business Transactions: If our business undergoes a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable privacy requirements.

We do not authorize service providers to use personal information entrusted to them for purposes unrelated to the services they provide, except as permitted by law or otherwise disclosed.

4. Cookies and Tracking Technologies

Cookies and similar technologies help us maintain shopping sessions, remember preferences, understand how visitors use our website, and improve website performance.

You may be able to manage or disable cookies through your browser settings. Where required by applicable law, we will provide additional tools to manage consent for non-essential cookies or certain tracking activities.

Disabling certain cookies may affect features such as shopping carts, checkout, or saved preferences.

For more information, please review our Cookie Policy.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order fulfillment, customer support, dispute resolution, fraud prevention, accounting, and legal compliance.

The retention period depends on the type of information, the purpose for which it was collected, and applicable legal requirements. When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, where appropriate.

6. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

Customers should use secure devices, protect their account credentials where applicable, and avoid sending sensitive payment information through unsecured communication channels.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of your information in a portable format, where applicable.

  • Object to or restrict certain processing activities.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising, sale, or sharing activities where applicable.

  • Appeal a privacy request decision where required by law.

To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before processing your request.

We will review and respond to requests within the timeframes required by applicable law. Exercising your privacy rights will not result in unlawful discrimination or retaliation.

8. Marketing Communications

If you receive promotional emails from us, you may opt out by following the unsubscribe instructions included in the message.

Even if you opt out of marketing communications, we may continue to send necessary non-promotional messages relating to your orders, payments, deliveries, returns, security, or customer service.

9. Children's Privacy

Our website is not intended for children who are below the age at which they may lawfully provide personal information without parental authorization under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements. If you believe that a child has provided personal information to us unlawfully, please contact us so that we can review the situation and take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services for payment processing, shipping, analytics, or other functions.

These third parties may have their own privacy policies and data handling practices. Rosavique is not responsible for the independent privacy practices of websites or services that we do not control.

We encourage you to review the privacy notices of third-party services before providing information directly to them.

11. International Data Transfers

Depending on the service providers we use, your information may be processed or stored in locations outside the state or country where you reside.

Where applicable law requires safeguards for international transfers, we will take reasonable steps to ensure that such transfers comply with the relevant legal requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal obligations.

Any updates will be posted on this page with a revised “Last Updated” date. Where required by law, we will provide additional notice or obtain consent before implementing certain changes.

We encourage you to review this page periodically to stay informed about how we handle personal information.

13. Contact Information

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or need assistance with your personal information, please contact us.

Store Name: Rosavique
Email: info@rosavique.us
Phone: +1 (267) 285-6509
Address: 932 Lincoln Avenue, Springfield, PA 19064, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)

Rosavique is committed to handling personal information responsibly and providing customers with a transparent online shopping experience.