Shipping policy

Last Updated: October 29, 2026

At Rosavique, we aim to provide a smooth and reliable shipping experience for every customer. This Shipping Policy explains our order processing times, shipping fees, estimated delivery times, and other important shipping information for orders placed through our website.

1. Order Processing Time

Orders are generally processed within 1–3 business days after payment confirmation. Our business days are Monday through Friday, excluding U.S. public holidays.

Processing time includes order verification, preparation, and packaging before shipment. Orders placed during weekends, holidays, or periods of high demand may require additional processing time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Fees

Rosavique offers standard shipping within the United States according to the following rates:

  • Orders of $69 or more: Free standard shipping.

  • Orders under $69: A flat shipping fee of $7.95.

The order subtotal before shipping charges and applicable taxes is used to determine eligibility for free shipping, unless otherwise stated at checkout. Any applicable shipping fees will be displayed before you complete your purchase.

3. Estimated Delivery Time

After your order has been processed and shipped, estimated delivery times are generally as follows:

  • Contiguous United States: Approximately 3–7 business days.

  • Alaska and Hawaii: Approximately 5–10 business days.

These delivery estimates begin after shipment and do not include order processing time. Delivery to remote areas or locations with limited carrier service may take longer.

All delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our control.

4. Shipping Destinations

We currently offer shipping to eligible addresses within the United States. Shipping availability may vary depending on the destination and carrier service.

Please ensure that your shipping address is complete and accurate when placing your order. Rosavique cannot guarantee successful delivery if an incorrect or incomplete address is provided.

If you notice an error in your shipping information, please contact us as soon as possible. We will make reasonable efforts to assist before the order is shipped, but address changes cannot be guaranteed once processing or shipment has begun.

5. Order Tracking

Once your order has been shipped, tracking information will be sent to the email address provided at checkout when available.

Please allow some time for the carrier's tracking system to update after shipment. If your tracking information has not updated for several business days or you have concerns about your delivery, please contact our customer service team for assistance.

6. Shipping Delays

Although we work to process and ship orders promptly, delays may occur due to severe weather, carrier disruptions, high order volumes, public holidays, incorrect shipping information, or other unexpected circumstances.

Rosavique is not responsible for delivery delays caused by events beyond our reasonable control. We will make reasonable efforts to assist customers in obtaining available shipping updates when delays occur.

7. Incorrect Addresses and Undeliverable Packages

Customers are responsible for providing accurate shipping information at checkout. Packages may be delayed, returned, or undeliverable if the address is incorrect, incomplete, or inaccessible.

If a package is returned to us, please contact our customer service team to discuss the available options. Additional shipping charges may apply when reshipment is necessary due to incorrect address information provided by the customer, subject to applicable law.

8. Lost, Missing, or Damaged Packages

If your package appears to be lost, arrives damaged, or is marked as delivered but cannot be located, please contact us with your order number and relevant details.

We will review the situation and help determine the appropriate next steps. Depending on the circumstances, we may coordinate with the shipping carrier to investigate the issue.

9. Contact Information

If you have questions about shipping, delivery estimates, or order tracking, please contact us using the information below.

Store Name: Rosavique
Email: info@rosavique.us
Phone: +1 (267) 285-6509
Address: 932 Lincoln Avenue, Springfield, PA 19064, United States
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)

Thank you for shopping with Rosavique. We appreciate your trust and look forward to delivering your favorite styles to your door.